Shipping Information

Effective Date: May 31, 2024

At woodenconstructionsets.com, we strive to provide you with a seamless and efficient shipping experience. Below, you will find detailed information about our shipping policies, options, and processes.

1. Shipping Destinations
   We currently ship to the following locations:

United States
Canada
Europe
Australia
If you are located outside these regions, please contact our customer service team at support@woodenconstructionsets.com to inquire about shipping options.

2. Shipping Options and Costs
   We offer several shipping options to meet your needs. Shipping costs are calculated based on the shipping method selected, the destination, and the weight and dimensions of your order. The available shipping options and their estimated costs will be displayed at checkout.

Domestic Shipping (United States)
Standard Shipping: 5-7 business days
Expedited Shipping: 2-3 business days
Overnight Shipping: 1 business day
International Shipping
Standard International Shipping: 10-15 business days
Expedited International Shipping: 5-7 business days
Please note that international orders may be subject to additional customs fees, duties, and taxes, which are the responsibility of the recipient.

3. Order Processing Time
   Orders are processed and shipped within 1-2 business days of receiving the order. You will receive a confirmation email once your order has been shipped, including tracking information if applicable.
4. Tracking Your Order
   Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order on the shipping carrier’s website. If you have any issues with tracking your order, please contact us at support@woodenconstructionsets.com.
5. Shipping Restrictions
   Due to certain restrictions, some products may not be available for shipping to specific locations. If there are any issues with shipping your order to the provided address, we will contact you as soon as possible.
6. Shipping Delays
   While we strive to meet our estimated delivery times, shipping delays may occur due to unforeseen circumstances such as severe weather, natural disasters, or carrier issues. We are not responsible for such delays but will do our best to assist you in resolving any shipping issues.
7. Damaged or Lost Packages
   If your package arrives damaged or is lost during transit, please contact us immediately at support@woodenconstructionsets.com. We will work with the shipping carrier to resolve the issue and ensure you receive your order.
8. Contact Us
   If you have any questions or concerns about our shipping policies, please contact us at:

Email: support@woodenconstructionsets.com
Mailing Address: 123 Toy Lane, Playtown, PT 45678

Thank you for choosing woodenconstructionsets.com. We appreciate your business and are committed to providing you with an exceptional shopping experience.